:root{--leaf: #2fa866;--sun: #f4b01d;--plug: #2e7be0;--home: #f26b2a;--ink: #0f2b3d;--ink-2: #1b4259;--ink-soft: #546c7c;--line: #e0e8ed;--line-strong: #c9d6de;--bg: #f0f4f7;--surface: #ffffff;--danger: #c4361f;--radius: 14px;--radius-lg: 18px;--shadow-sm: 0 1px 2px rgba(15, 43, 61, .05), 0 1px 1px rgba(15, 43, 61, .03);--shadow-md: 0 8px 24px -8px rgba(15, 43, 61, .16), 0 2px 6px rgba(15, 43, 61, .05);--font: "Plus Jakarta Sans", system-ui, -apple-system, "Segoe UI", sans-serif}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:var(--font);color:var(--ink);background:var(--bg);font-size:15px;line-height:1.55;-webkit-font-smoothing:antialiased}h1,h2,h3{margin:0;line-height:1.2;letter-spacing:-.02em}h1{font-size:1.75rem;font-weight:800}h2{font-size:1.05rem;font-weight:700}h3{font-size:.95rem;font-weight:700}p{margin:0}a{color:var(--plug);text-decoration:none}a:hover{text-decoration:underline}:focus-visible{outline:3px solid color-mix(in srgb,var(--plug) 55%,white);outline-offset:2px}.muted{color:var(--ink-soft)}.small{font-size:.85rem}.icon{flex:none}.brand{display:inline-flex;align-items:center;gap:12px;color:var(--ink);font-weight:800;font-size:1.12rem;letter-spacing:-.02em}.brand:hover{text-decoration:none}.brand-logo{width:56px;height:56px;object-fit:contain;flex:none;display:block}.brand-lg .brand-logo{width:96px;height:96px}.brand-lg{font-size:1.5rem}.shell{display:grid;grid-template-columns:264px 1fr;min-height:100%}.sidebar{background:var(--surface);border-right:1px solid var(--line);padding:24px 16px 18px;display:flex;flex-direction:column;gap:28px;position:sticky;top:0;height:100vh}.sidebar .brand{padding:0 8px}.nav{display:flex;flex-direction:column;gap:3px}.nav a{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:11px;color:var(--ink-soft);font-weight:600}.nav a:hover{background:var(--bg);color:var(--ink);text-decoration:none}.nav a.active{background:var(--ink);color:#fff;box-shadow:0 6px 14px -6px #0f2b3d99}.me{margin-top:auto;display:flex;align-items:center;gap:11px;padding:12px;border:1px solid var(--line);border-radius:14px;background:#fafcfd}.me-text{min-width:0;flex:1}.me-text strong{display:block;font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.me-text span{font-size:.78rem;color:var(--ink-soft)}.icon-btn{font:inherit;cursor:pointer;border:1px solid var(--line);background:#fff;color:var(--ink-soft);width:36px;height:36px;border-radius:10px;display:grid;place-items:center}.icon-btn:hover{background:var(--bg);color:var(--ink)}.content{padding:36px clamp(18px,4vw,52px) 70px;max-width:1240px;width:100%}.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap;margin-bottom:26px}.page-head p{margin-top:6px}.crumb{display:inline-flex;align-items:center;gap:8px;font-weight:600;font-size:.9rem;margin-bottom:14px;color:var(--ink-soft)}.crumb:hover{color:var(--ink);text-decoration:none}@media (max-width: 900px){.shell{grid-template-columns:1fr}.sidebar{position:static;height:auto;flex-direction:row;flex-wrap:wrap;align-items:center;gap:12px;padding:12px 16px;border-right:0;border-bottom:1px solid var(--line)}.nav{flex-direction:row;order:3;width:100%;overflow-x:auto;padding-bottom:2px}.nav a{white-space:nowrap;padding:8px 12px}.me{margin:0 0 0 auto;padding:0;border:0;background:none}.me-text{display:none}.content{padding-top:24px}}.card,.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);padding:22px;box-shadow:var(--shadow-sm)}.panel+.panel{margin-top:18px}.card-head,.panel-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:16px}.card-head h2{font-size:1rem}.card-head p{margin-top:2px}.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:18px}.stat{display:flex;align-items:center;gap:16px;padding:20px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm)}.stat-icon{width:48px;height:48px;border-radius:14px;display:grid;place-items:center;color:#fff;position:relative;overflow:hidden;flex:none}.stat-icon:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(165deg,#ffffff73,#fff0 55%)}.stat-icon .icon{position:relative;z-index:1}.stat-icon.leaf{background:var(--leaf)}.stat-icon.sun{background:var(--sun)}.stat-icon.plug{background:var(--plug)}.stat-icon.home{background:var(--home)}.stat-label{font-size:.85rem;color:var(--ink-soft);font-weight:600}.stat-value{font-size:1.85rem;font-weight:800;letter-spacing:-.03em;line-height:1.1}.stat-hint{font-size:.8rem;color:var(--ink-soft);margin-top:2px}@media (max-width: 1100px){.stat-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width: 520px){.stat-grid{grid-template-columns:1fr}}.charts{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:18px}.span-2{grid-column:span 2}.stack-col{display:grid;gap:18px;align-content:start}@media (max-width: 1000px){.charts{grid-template-columns:1fr}.span-2{grid-column:auto}}.timechart{width:100%;height:auto;display:block}.grid-line{stroke:var(--line);stroke-width:1}.axis-text{fill:var(--ink-soft);font-size:11px;font-family:var(--font)}.value-text{fill:var(--ink);font-size:11px;font-weight:700;font-family:var(--font)}.dot-point{fill:#fff;stroke-width:2.5}.donut-wrap{display:flex;align-items:center;gap:22px;flex-wrap:wrap;justify-content:center}.donut{width:150px;height:150px;flex:none}.donut-track{fill:none;stroke:var(--line);stroke-width:16}.donut-total{font-size:30px;font-weight:800;fill:var(--ink);font-family:var(--font)}.donut-caption{font-size:10px;fill:var(--ink-soft);font-family:var(--font)}.legend{list-style:none;padding:0;margin:0;display:grid;gap:9px;min-width:150px;flex:1}.legend li{display:flex;align-items:center;gap:10px;font-size:.9rem}.legend strong{margin-left:auto}.swatch{width:11px;height:11px;border-radius:4px;flex:none}.bars{list-style:none;padding:0;margin:0;display:grid;gap:15px}.bar-top{display:flex;justify-content:space-between;gap:10px;font-size:.9rem;margin-bottom:6px}.bar-track{height:9px;background:#edf2f5;border-radius:999px;overflow:hidden}.bar-fill{height:100%;border-radius:999px;min-width:6px;transition:width .5s ease}.attention{list-style:none;margin:0;padding:0}.attention li{display:flex;align-items:center;gap:14px;padding:13px 0;border-bottom:1px solid var(--line)}.attention li:last-child{border-bottom:0;padding-bottom:0}.attention li:first-child{padding-top:0}.attention .grow{flex:1;min-width:0}.attention .grow a{font-weight:700;color:var(--ink);display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.attention .age{font-size:.82rem;color:var(--ink-soft);white-space:nowrap}.all-clear{display:flex;align-items:center;gap:12px;color:var(--ink-soft);padding:18px 0 6px}.all-clear .icon{color:var(--leaf)}.avatar{display:inline-grid;place-items:center;border-radius:50%;color:#fff;font-weight:800;flex:none;letter-spacing:.02em}.avatar.leaf{background:var(--leaf)}.avatar.sun{background:#d99a0b}.avatar.plug{background:var(--plug)}.avatar.home{background:var(--home)}.person{display:flex;align-items:center;gap:12px;min-width:0}.person .title{display:block}.skeleton{border-radius:var(--radius-lg);background:linear-gradient(90deg,#e8eef2 25%,#f3f7f9 37%,#e8eef2 63%);background-size:400% 100%}@media (prefers-reduced-motion: no-preference){.skeleton{animation:shimmer 1.4s ease infinite}}@keyframes shimmer{0%{background-position:100% 50%}to{background-position:0 50%}}.steps{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(4,1fr)}.steps li{position:relative;display:grid;justify-items:center;gap:7px;font-size:.78rem;font-weight:600;color:var(--ink-soft);text-align:center}.steps li:before{content:"";position:absolute;top:6px;left:-50%;width:100%;height:3px;background:var(--line-strong);z-index:0}.steps li:first-child:before{display:none}.steps .dot{width:15px;height:15px;border-radius:50%;background:#fff;border:3px solid var(--line-strong);z-index:1}.steps li.done{color:var(--ink)}.steps li.done:before,.steps li.current:before{background:var(--leaf)}.steps li.done .dot{background:var(--leaf);border-color:var(--leaf)}.steps li.current{color:var(--ink);font-weight:800}.steps li.current .dot{border-color:var(--plug);box-shadow:0 0 0 4px color-mix(in srgb,var(--plug) 22%,white)}.ticket-cards{display:grid;gap:14px}.ticket-card{display:block;color:inherit;padding:20px 22px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);transition:box-shadow .15s,border-color .15s,transform .15s}.ticket-card:hover{text-decoration:none;box-shadow:var(--shadow-md);border-color:var(--line-strong)}.ticket-card .top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:4px}.ticket-card h3{font-size:1.02rem}.ticket-card .steps{margin-top:18px}.stack{display:grid;gap:14px}.row{display:flex;gap:12px;flex-wrap:wrap;align-items:center}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px}@media (max-width: 640px){.grid-2,.grid-3{grid-template-columns:1fr}}label{display:grid;gap:6px;font-weight:600;font-size:.9rem}label .hint{font-weight:400;color:var(--ink-soft);font-size:.82rem}input,select,textarea{font:inherit;color:inherit;width:100%;padding:11px 13px;border:1px solid var(--line-strong);border-radius:11px;background:#fff}input:hover,select:hover,textarea:hover{border-color:#aebfca}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--plug);box-shadow:0 0 0 4px color-mix(in srgb,var(--plug) 18%,white)}textarea{min-height:120px;resize:vertical}.field-error{color:var(--danger);font-size:.82rem;font-weight:500}.invalid{border-color:var(--danger)}.input-wrap{position:relative}.input-wrap input{padding-right:46px}.input-wrap .toggle{position:absolute;right:6px;top:50%;transform:translateY(-50%);border:0;background:none;cursor:pointer;color:var(--ink-soft);width:34px;height:34px;border-radius:8px;display:grid;place-items:center}.input-wrap .toggle:hover{background:var(--bg);color:var(--ink)}.search{position:relative}.search .icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--ink-soft)}.search input{padding-left:40px}.btn{font:inherit;font-weight:700;cursor:pointer;border:1px solid transparent;border-radius:11px;padding:11px 18px;background:var(--ink);color:#fff;display:inline-flex;align-items:center;justify-content:center;gap:8px;box-shadow:0 4px 10px -4px #0f2b3d80}.btn:hover{background:var(--ink-2);text-decoration:none}.btn:disabled{opacity:.55;cursor:not-allowed}.btn.secondary{background:#fff;color:var(--ink);border-color:var(--line-strong);box-shadow:none}.btn.secondary:hover{background:var(--bg)}.btn.danger{background:#fff;color:var(--danger);border-color:#efc4bb;box-shadow:none}.btn.danger:hover{background:#fdf0ed}.btn.small{padding:7px 12px;font-size:.85rem;border-radius:9px}.alert{padding:12px 15px;border-radius:11px;font-weight:500;background:#fdf0ed;color:#8f2514;border:1px solid #f1cbc3}.alert.ok{background:#e9f7ef;color:#1b6b40;border-color:#c4e8d3}.empty{text-align:center;padding:52px 20px;display:grid;gap:14px;justify-items:center;color:var(--ink-soft)}.empty h2{color:var(--ink)}.empty-art{width:64px;height:64px;border-radius:20px;display:grid;place-items:center;background:color-mix(in srgb,var(--plug) 12%,white);color:var(--plug)}.chip{display:inline-flex;align-items:center;gap:7px;padding:3px 11px 3px 9px;border-radius:999px;font-size:.8rem;font-weight:700;white-space:nowrap}.chip:before{content:"";width:8px;height:8px;border-radius:50%;background:currentColor}.chip.OPEN{background:#fdeadf;color:#b04410}.chip.ASSIGNED{background:#e2eefc;color:#1a58ae}.chip.IN_PROGRESS{background:#fff3d1;color:#86600a}.chip.RESOLVED{background:#def5e8;color:#1b7044}.prio{font-weight:700;font-size:.85rem}.prio.URGENT{color:var(--danger)}.prio.HIGH{color:var(--home)}.table-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);overflow:hidden}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:14px 18px;border-bottom:1px solid var(--line);vertical-align:middle}th{font-size:.78rem;color:var(--ink-soft);font-weight:700;white-space:nowrap;background:#f7fafb;text-transform:none}tbody tr:hover{background:#f8fbfc}tbody tr:last-child td{border-bottom:0}td .title{font-weight:700;color:var(--ink)}td .title:hover{color:var(--plug)}.panel.table-wrap{padding:0;overflow-x:auto}.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:18px}.filter{font:inherit;font-weight:600;font-size:.88rem;padding:8px 14px;border-radius:999px;border:1px solid var(--line-strong);background:#fff;color:var(--ink-soft);cursor:pointer;display:inline-flex;align-items:center;gap:8px}.filter:hover{background:var(--bg)}.filter[aria-pressed=true]{background:var(--ink);color:#fff;border-color:var(--ink)}.filter .count{font-size:.75rem;padding:1px 7px;border-radius:999px;background:#edf2f5;color:var(--ink-soft)}.filter[aria-pressed=true] .count{background:#fff3;color:#fff}.detail{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px;align-items:start}.detail .panel+.panel{margin-top:0}.detail>div{display:grid;gap:18px}@media (max-width: 960px){.detail{grid-template-columns:1fr}}.meta{display:flex;gap:10px 18px;flex-wrap:wrap;align-items:center}.desc{white-space:pre-wrap;margin-top:12px}.timeline{list-style:none;margin:0;padding:0;display:grid;gap:0}.timeline li{padding:0 0 18px 20px;border-left:2px solid var(--line);position:relative;margin-left:6px}.timeline li:before{content:"";position:absolute;left:-6px;top:5px;width:10px;height:10px;border-radius:50%;background:var(--plug)}.timeline li.internal:before{background:var(--sun)}.timeline li:last-child{border-left-color:transparent;padding-bottom:0}.tag{font-size:.75rem;font-weight:700;background:#fff3d1;color:#86600a;padding:1px 8px;border-radius:999px;margin-left:6px}.kv{display:grid;gap:12px}.kv dt{font-size:.8rem;color:var(--ink-soft);font-weight:600}.kv dd{margin:2px 0 0;font-weight:600}.map{width:100%;height:220px;border:1px solid var(--line);border-radius:12px;margin-top:12px}.auth{min-height:100%;display:grid;grid-template-columns:minmax(320px,5fr) 6fr}.auth-aside{position:relative;overflow:hidden;color:#fff;padding:46px clamp(26px,4vw,60px);display:flex;flex-direction:column;justify-content:space-between;gap:40px;background:radial-gradient(circle at 12% 8%,rgba(244,176,29,.28),transparent 38%),radial-gradient(circle at 92% 96%,rgba(46,123,224,.4),transparent 46%),var(--ink)}.auth-aside:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;opacity:.5;pointer-events:none;background-image:linear-gradient(rgba(255,255,255,.05) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.05) 1px,transparent 1px);background-size:44px 44px;-webkit-mask-image:linear-gradient(160deg,transparent 5%,#000 55%,transparent 95%);mask-image:linear-gradient(160deg,transparent 5%,#000 55%,transparent 95%)}.auth-aside>*{position:relative}.auth-aside .brand{color:#fff}.auth-aside h1{font-size:clamp(2rem,3.2vw,2.9rem);max-width:13ch;line-height:1.08}.auth-aside .lead{color:#bfd1dc;max-width:40ch;margin-top:16px;font-size:1.02rem}.features{list-style:none;padding:0;margin:30px 0 0;display:grid;gap:16px}.features li{display:flex;align-items:center;gap:14px;color:#dfeaf1;font-weight:500}.features .f-icon{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;background:#ffffff1a;border:1px solid rgba(255,255,255,.14);color:var(--sun);flex:none}.auth-foot{color:#8fa8b8;font-size:.82rem}.auth-main{padding:44px clamp(20px,5vw,70px);display:grid;align-content:center;justify-items:center}.auth-form{width:min(100%,540px);display:grid;gap:18px}.auth-form .head p{margin-top:6px}.auth-form fieldset{border:1px solid var(--line);border-radius:var(--radius-lg);padding:20px;margin:0;display:grid;gap:14px;background:var(--surface);box-shadow:var(--shadow-sm)}.auth-form legend{font-weight:800;font-size:.95rem;padding:0 8px;margin-left:-8px}.auth-card{background:var(--surface);border:1px solid var(--line);border-radius:22px;padding:30px;box-shadow:var(--shadow-md);display:grid;gap:18px}@media (max-width: 860px){.auth{grid-template-columns:1fr}.auth-aside{padding:26px;gap:18px}.auth-aside .lead,.features,.auth-foot{display:none}.auth-aside h1{font-size:1.6rem;max-width:none}}.splash{min-height:100%;display:grid;place-items:center;color:var(--ink-soft)}@media (prefers-reduced-motion: no-preference){.btn,.nav a,.filter,.ticket-card,.icon-btn{transition:background .15s,border-color .15s,color .15s,box-shadow .15s}}.report-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px;align-items:start}.report-side{position:sticky;top:20px}@media (max-width: 900px){.report-layout{grid-template-columns:1fr}.report-side{position:static}}.settings{display:grid;grid-template-columns:220px minmax(0,1fr);gap:24px;align-items:start}.settings-body{max-width:680px}.settings-nav{display:flex;flex-direction:column;gap:3px;position:sticky;top:24px}.settings-nav button{font:inherit;font-weight:600;cursor:pointer;border:0;background:none;text-align:left;display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:11px;color:var(--ink-soft)}.settings-nav button:hover{background:var(--surface);color:var(--ink)}.settings-nav button.active{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-sm);border:1px solid var(--line);padding:9px 11px}@media (max-width: 800px){.settings{grid-template-columns:1fr}.settings-nav{flex-direction:row;overflow-x:auto;position:static}.settings-nav button{white-space:nowrap}}.meter{display:flex;align-items:center;gap:10px;font-weight:400}.bars-m{display:grid;grid-template-columns:repeat(4,1fr);gap:4px;width:120px}.bars-m i{height:6px;border-radius:99px;background:var(--line-strong)}.bars-m.s1 i:nth-child(-n+1){background:var(--danger)}.bars-m.s2 i:nth-child(-n+2){background:var(--home)}.bars-m.s3 i:nth-child(-n+3){background:var(--sun)}.bars-m.s4 i:nth-child(-n+4){background:var(--leaf)}.theme-options{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}@media (max-width: 560px){.theme-options{grid-template-columns:1fr}}.theme-card{font:inherit;cursor:pointer;text-align:left;padding:10px;border-radius:14px;border:2px solid var(--line);background:var(--surface);color:var(--ink);display:grid;gap:10px}.theme-card:hover{border-color:var(--line-strong)}.theme-card.selected{border-color:var(--plug);box-shadow:0 0 0 4px color-mix(in srgb,var(--plug) 18%,transparent)}.theme-label{display:flex;align-items:center;gap:8px;font-weight:700;font-size:.9rem;padding:0 4px 4px}.preview{height:74px;border-radius:9px;padding:10px;display:grid;gap:6px;align-content:start;border:1px solid #d3dde4}.preview i{display:block;height:8px;border-radius:99px}.preview i:nth-child(1){width:55%}.preview i:nth-child(2){width:85%}.preview i:nth-child(3){width:40%}.preview.light{background:#f0f4f7}.preview.light i{background:#c4d2db}.preview.dark{background:#0b1721;border-color:#243b4b}.preview.dark i{background:#33505f}.preview.system{background:linear-gradient(135deg,#f0f4f7 50%,#0b1721 50%)}.preview.system i{background:#8aa0ae}:root[data-theme=dark]{color-scheme:dark;--ink: #e7eff5;--ink-2: #ffffff;--ink-soft: #9bb2c1;--line: #243b4b;--line-strong: #33505f;--bg: #0b1721;--surface: #12222e;--danger: #ff7a63;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .4);--shadow-md: 0 10px 28px -8px rgba(0, 0, 0, .6)}[data-theme=dark] .btn{background:#e7eff5;color:#0b1f2c;box-shadow:none}[data-theme=dark] .btn:hover{background:#fff}[data-theme=dark] .btn.secondary{background:var(--surface);color:var(--ink);border-color:var(--line-strong)}[data-theme=dark] .btn.secondary:hover{background:#1a2f3d}[data-theme=dark] .btn.danger{background:transparent;color:#ff9a88;border-color:#5a2b24}[data-theme=dark] .btn.danger:hover{background:#2f1a17}[data-theme=dark] .nav a:hover{background:#1a2f3d}[data-theme=dark] .nav a.active{background:#e7eff5;color:#0b1f2c;box-shadow:none}[data-theme=dark] .me{background:#0f1d28}[data-theme=dark] .icon-btn{background:var(--surface)}[data-theme=dark] .icon-btn:hover,[data-theme=dark] .input-wrap .toggle:hover{background:#1a2f3d}[data-theme=dark] input,[data-theme=dark] select,[data-theme=dark] textarea{background:#0f1d28;color:var(--ink);border-color:var(--line-strong)}[data-theme=dark] input:disabled{opacity:.6}[data-theme=dark] input:focus,[data-theme=dark] select:focus,[data-theme=dark] textarea:focus{box-shadow:0 0 0 4px #2e7be04d}[data-theme=dark] th{background:#0f1d28}[data-theme=dark] tbody tr:hover{background:#162a38}[data-theme=dark] .bar-track{background:#1c3140}[data-theme=dark] .steps .dot{background:var(--surface)}[data-theme=dark] .dot-point{fill:var(--surface)}[data-theme=dark] .filter{background:var(--surface)}[data-theme=dark] .filter:hover{background:#1a2f3d}[data-theme=dark] .filter .count{background:#1c3140}[data-theme=dark] .filter[aria-pressed=true]{background:#e7eff5;color:#0b1f2c;border-color:#e7eff5}[data-theme=dark] .filter[aria-pressed=true] .count{background:#0b1f2c26;color:#0b1f2c}[data-theme=dark] .chip.OPEN{background:#f26b2a2e;color:#ff9b66}[data-theme=dark] .chip.ASSIGNED{background:#2e7be038;color:#7db3ff}[data-theme=dark] .chip.IN_PROGRESS{background:#f4b01d2e;color:#f7c85a}[data-theme=dark] .chip.RESOLVED{background:#2fa86638;color:#62d196}[data-theme=dark] .tag{background:#f4b01d2e;color:#f7c85a}[data-theme=dark] .alert{background:#3a1c18;color:#ffb4a6;border-color:#5a2b24}[data-theme=dark] .alert.ok{background:#12301f;color:#8fe0b2;border-color:#1f4a31}[data-theme=dark] .empty-art{background:#2e7be02e}[data-theme=dark] .skeleton{background:linear-gradient(90deg,#12222e 25%,#1a2f3d 37%,#12222e 63%);background-size:400% 100%}[data-theme=dark] .settings-nav button:hover{background:#162a38}[data-theme=dark] .auth-aside{background:radial-gradient(circle at 12% 8%,rgba(244,176,29,.28),transparent 38%),radial-gradient(circle at 92% 96%,rgba(46,123,224,.4),transparent 46%),#0f2b3d}[data-theme=dark] .map{filter:invert(.9) hue-rotate(180deg) saturate(.7)}.back-link{display:inline-flex;align-items:center;gap:8px;font-weight:600;font-size:.92rem;color:var(--ink-soft);width:fit-content}.back-link:hover{color:var(--ink);text-decoration:none}.shell{grid-template-columns:264px minmax(0,1fr)}.shell>*,.charts>*,.detail>*,.settings>*{min-width:0}button,a,input,select,textarea,label{touch-action:manipulation}.search-lg{width:300px}.stat-grid.three{grid-template-columns:repeat(3,1fr)}.bleed{margin:0 -22px -22px}@media (max-width: 900px){.shell{grid-template-columns:minmax(0,1fr)}.sidebar{position:sticky;top:0;z-index:30;height:auto;flex-direction:row;flex-wrap:nowrap;align-items:center;gap:12px;padding:calc(10px + env(safe-area-inset-top)) 16px 10px;border-right:0;border-bottom:1px solid var(--line)}.sidebar .brand{padding:0;font-size:1.02rem}.sidebar .brand-logo{width:34px;height:34px}.me{margin:0 0 0 auto;padding:0;border:0;background:none;gap:8px}.me-text{display:none}.nav{position:fixed;left:0;right:0;bottom:0;z-index:40;order:0;width:auto;flex-direction:row;justify-content:space-around;gap:2px;overflow:visible;padding:6px 8px calc(6px + env(safe-area-inset-bottom));background:var(--surface);border-top:1px solid var(--line);box-shadow:0 -6px 20px -10px #0f2b3d40}.nav a{flex:1;flex-direction:column;justify-content:center;gap:3px;padding:7px 4px;font-size:.68rem;line-height:1.15;text-align:center;border-radius:12px;white-space:normal}:root .nav a.active,:root[data-theme] .nav a.active{background:color-mix(in srgb,var(--plug) 14%,transparent);color:var(--plug);box-shadow:none}.content{padding:20px 16px calc(96px + env(safe-area-inset-bottom))}}@media (max-width: 700px){h1{font-size:1.4rem}input,select,textarea{font-size:16px}.btn{min-height:44px}.btn.small{min-height:38px}.icon-btn{width:40px;height:40px}.page-head{flex-direction:column;align-items:stretch;gap:12px;margin-bottom:18px}.page-head .btn,.search-lg{width:100%}.card,.panel{padding:16px}.card-head,.panel-head{flex-wrap:wrap}.bleed{margin:0 -16px -16px}.filters{flex-wrap:nowrap;overflow-x:auto;margin:0 -16px 16px;padding:0 16px 4px;scrollbar-width:none}.filters::-webkit-scrollbar{display:none}.filter{white-space:nowrap;flex:none;min-height:40px}.attention li{flex-wrap:wrap;gap:8px 12px}.attention .grow{flex-basis:100%}.donut-wrap{gap:14px}.donut{width:130px;height:130px}.timeline li{padding-left:16px}.map{height:190px}table.stack-table thead{display:none}table.stack-table,table.stack-table tbody,table.stack-table tr,table.stack-table td{display:block;width:100%}table.stack-table tr{padding:14px 16px;border-bottom:1px solid var(--line)}table.stack-table tbody tr:last-child{border-bottom:0}table.stack-table td{padding:6px 0;border:0;display:flex;justify-content:space-between;align-items:center;gap:16px;text-align:right}table.stack-table td:before{content:attr(data-label);color:var(--ink-soft);font-weight:600;font-size:.8rem;text-align:left;flex:none}table.stack-table td[data-label=""]{display:block;text-align:left}table.stack-table td[data-label=""]:before{display:none}table.stack-table td[data-label=""] .row{justify-content:flex-start!important}}@media (max-width: 520px){.stat-grid{grid-template-columns:repeat(2,1fr);gap:12px}.stat{flex-direction:column;align-items:flex-start;gap:10px;padding:14px}.stat-icon{width:40px;height:40px;border-radius:12px}.stat-value{font-size:1.5rem}.stat-hint{display:none}.stat-grid.three{grid-template-columns:repeat(3,1fr);gap:8px}.stat-grid.three .stat{padding:12px}.steps li{font-size:.7rem}.ticket-card{padding:16px}.ticket-card .top{flex-direction:column;gap:8px}.auth-aside{padding:18px 16px;gap:10px}.auth-aside h1{font-size:1.2rem}.brand-lg .brand-logo{width:44px;height:44px}.brand-lg{font-size:1.2rem}.auth-main{padding:20px 16px 40px}.auth-card{padding:20px;border-radius:18px}.auth-form fieldset{padding:16px}}@media (max-width: 900px){.sidebar{height:auto;min-height:0}.sidebar .brand{height:auto;padding:0;flex:none}.sidebar .brand-logo{width:46px;height:46px;max-width:46px;max-height:46px}}:root{--violet: #7a5af8}.chip.AWAITING_CONFIRMATION{background:#ece7fe;color:#5b3fd0}:root[data-theme=dark] .chip.AWAITING_CONFIRMATION{background:#7a5af838;color:#b8a6ff}.steps{grid-template-columns:repeat(5,1fr)}.steps li{font-size:.74rem}.urgent-box{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:16px 18px;margin-bottom:18px;border-radius:14px;background:#fdeeea;border:1px solid #f1c4b9;border-left:5px solid var(--danger)}.urgent-box p{margin-top:4px;color:var(--ink-soft);max-width:60ch}:root[data-theme=dark] .urgent-box{background:#3a1c18;border-color:#5a2b24;border-left-color:var(--danger)}.confirm-box{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:18px 20px;margin-bottom:18px;border-radius:14px;background:#e9f7ef;border:1px solid #c4e8d3;border-left:5px solid var(--leaf)}.confirm-box p{margin-top:4px;color:var(--ink-soft)}:root[data-theme=dark] .confirm-box{background:#12301f;border-color:#1f4a31;border-left-color:var(--leaf)}.confirm-box .stack{width:100%}.contact-actions{display:flex;gap:10px;flex-wrap:wrap}.visit-big{display:flex;align-items:center;gap:12px;font-size:1.15rem;font-weight:800;letter-spacing:-.01em}.visit-big .icon{color:var(--plug)}.visit-line,.confirm-hint{display:flex;align-items:center;gap:8px;margin-top:12px;font-size:.88rem;font-weight:600}.visit-line{color:var(--plug)}.confirm-hint{color:var(--leaf)}.divider{height:1px;background:var(--line);margin:16px 0;border:0}@media (max-width: 520px){.steps li{font-size:.66rem}.contact-actions .btn{flex:1}.urgent-box,.confirm-box{padding:14px}}